Visiting a Hospital in China: Everything You Need to Know

October 10, 2019

Going to the hospital in China can seem pretty daunting, especially if you don’t speak Chinese. We hope you all stay healthy, but just in case, you should probably know how to take yourself to a hospital in China.

What You'll Need as a Foreigner in a Chinese hospital

-Passport
-Payment method (WeChat or Alipay are easiest)

How to See a Doctor in a Chinese hospital

Step 1: Go to the right hospital department

Go to the outpatient department (门诊部 ménzhěn bù). Obviously, if it is an emergency, call the emergency number or go to the emergency room (急诊部 jízhěn bù) yourself.

Note that the steps below are for the outpatient department and may differ if you go to the emergency room.

Step 2: Take a number in the hospital department lobby

Register (挂号 guàhào). Here you'll need to pay a registration fee, which varies by department and hospital.

Tell the nurse what is wrong, and you will be instructed on where to go and which doctor to see. You will also receive a ticket with your patient number on it.

You will likely receive a booklet or card for your medical records as well. If you don't get one, ask. The doctor(s) will need it later.

Step 3: Go to the right ward

Go to the area you were directed to in Step 2 and wait for your number to be called. There is usually a screen with the upcoming patient numbers visible somewhere on the ward.

If you don't see a screen or don't know where to go, ask one of the staff. They are usually friendly and willing to help a lost laowai.

Step 4: Seeing the Chinese doctor

When your number is called, go see the doctor. You should keep in mind that in some hospitals the treatment room doubles as the waiting room, so privacy may be hard to come by. The doctor will examine you and then tell you what the next step is (treatment, further checkups, medicine, etc.) and where to go.

Step 5: Paying for treatment or further tests

Go back down to the place where you registered. Here you will pay for your medicine (or whatever further tests the doctor recommended).The nurse will give you another ticket and a receipt for payment.

Step 6: Getting treatment or further tests

If you need further treatment or tests, go where the doctor instructed. You may need to go for multiple tests, such as bloodwork, X-rays, or whatever else the doctor may have ordered.

If you were prescribed medicine, go to the pharmacy, which is usually located close to the registration desk.

Note that hospital pharmacies often have separate counters for dispensing Western and Chinese medicine. It is not unusual for doctors to prescribe both Western and Chinese medicines, so bear this in mind as you queue for the pharmacy.

Step 7: Recovering

Go home. Follow the doctor's orders and take good care of yourself! If you speak Chinese, you can go to any hospital in China that is convenient for you and that you are comfortable going to.

For those of you in Beijing who would prefer to be treated in English, many larger hospitals have a “foreign clinic” with English speaking staff.

However, navigating the hospital may still be difficult. You may want to bring a Chinese-speaking friend with you.

Words to Know

Characters Pinyin English
门诊部 ménzhěnbù outpatient department
内科 nèikē internal medicine
大夫 dàifū doctor
我的 ... 疼。 Wǒ de...téng. My ... hurts.
急诊部 jízhěnbù emergency department
发烧 fāshāo (to have) a fever
照片子 zhàopiànzi to take an X-ray
验血 yànxuè to have a blood test
挂号 guàhào register
取药 qǔ yào to get medicine
西药 xīyào Western medicine
中药 zhōngyào Chinese medicine

We hope you found this information useful, but we hope even more that you don't need it. Stay healthy, friends!

Want to be extra-prepared? Sign up for Chinese classes and never worry about communicating in Chinese again!

About the Author

Eden has been learning Chinese since 2008. She fell in love with the language, food, and culture and never looked back! Eden lived in China for six years, including in Harbin, Beijing, and Dali.

Eden- Author